Support

We're happy to help. Most questions are answered below. If not, just email us.

Frequently Asked Questions

How do I pair with someone?

Open Compati, tap Invite, and share your invite code with the person you want to pair with. They enter the code on their device and your libraries will start syncing. Only one pairing is active at a time.

Why does Compati need Apple Music access?

Compati reads your Apple Music library, playlists, and listening history to compute compatibility signals between you and the person you pair with. Nothing leaves your pairing. We don't sell or share library data. See our Privacy Policy for details.

Can I change who I'm paired with?

Yes. Open the app, go to settings, and tap Unpair. Once unpaired, you can send or accept a new invite. Unpairing deletes the shared compatibility data between the two of you.

Why are some of my cards empty?

Compati only shows cards when there's enough data on both sides. For example, "Peak Year" needs a few years of listening history, and "Hidden Gems" needs some deep-cut overlap. Cards will appear as your data fills in.

How do I delete my account?

Email us at chrisvaneron@gmail.com from the address associated with your account and we'll delete your account and all associated data.

I'm not getting notifications

Open iOS Settings → Compati → Notifications and make sure they're enabled. If they still don't arrive, send us a note with your device model and iOS version.

How do I report a bug?

Email us at chrisvaneron@gmail.com with a screenshot and a brief description of what happened, along with your device model and iOS version.